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Privacy Policy

Last Updated: July 2026

Smart WiFi Solutions ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have under UK data protection law.

By using our website or contacting us, you agree to the practices described in this policy.

Who We Are

Smart WiFi Solutions is the trading name of Smart Fibre Solutions Ltd, a UK business providing commercial WiFi installation, CCTV systems, data cabling, network infrastructure and related connectivity services.

If you have any questions about this Privacy Policy or how we process your information, please contact us using the details on our Contact page.

Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

  • Name
  • Company name
  • Email address
  • Telephone number
  • Business address
  • Details about your enquiry
  • Information you choose to provide when contacting us

Information collected automatically

When you visit our website we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Referring website
  • General location information (city or region)

This information is collected using cookies and website analytics tools.

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations
  • Arrange site surveys
  • Deliver our services
  • Manage customer relationships
  • Improve our website
  • Monitor website performance
  • Improve customer experience
  • Meet legal obligations
  • Prevent fraud and maintain security

Where you have given permission, we may also send occasional marketing communications about our services.

Our Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Legal obligation

We only collect information that is relevant and necessary for these purposes.

Marketing Communications

If you choose to receive marketing communications from us, we may occasionally send updates about:

  • Business WiFi
  • CCTV systems
  • Data cabling
  • Network infrastructure
  • Company news
  • New services

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Cookies

Our website may use cookies and similar technologies to improve your experience.

These may include:

  • Essential website cookies
  • Analytics cookies
  • Performance cookies
  • Advertising and remarketing cookies

As our website develops, we may use services including:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Meta Pixel

Where required by law, we will ask for your consent before placing non-essential cookies.

Sharing Your Information

We never sell your personal information.

We may share information with trusted third parties where necessary, including:

  • Website hosting providers
  • CRM providers
  • IT support providers
  • Payment providers
  • Analytics providers
  • Professional advisers
  • Legal or regulatory authorities where required by law

All third parties are expected to protect your information appropriately.

Data Security

We take appropriate technical and organisational measures to protect your information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although no online system can be guaranteed to be completely secure, we work to maintain appropriate security standards across our systems.

Data Retention

We only keep personal information for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK GDPR you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request transfer of your information where applicable

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.

Children's Privacy

Our services are intended for businesses and are not directed towards children under the age of 18.

We do not knowingly collect personal information from children.

Complaints

If you have concerns about how we use your information, we would appreciate the opportunity to resolve them first.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Changes to this Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised "Last Updated" date.

SmartWiFi Solutions

Reliable, secure, and high-performance WiFi, CCTV and structured cabling solutions designed to keep your home and business connected, productive and protected every day.

Services

  • Business WiFi
  • Commercial CCTV
  • Data cabling
  • Fibre Splicing
  • Home WiFi
  • Home CCTV

Contact

07542 533 392
info@smartwifisolutions.co.uk
St Marys House, Netherhampton, Salisbury SP2 8PU

© 2026 Smart WiFi Solutions (Smart Fibre Solutions Ltd). All rights reserved.

Privacy Policy GDPR / Data Policy