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Data Protection

Last Updated: July 2026

Data Protection Commitment

At Smart WiFi Solutions, protecting our customers' information is just as important as delivering reliable connectivity.

Whether we're installing business WiFi, CCTV systems or network infrastructure, we understand that our customers trust us with information about their business, premises and operations. We take that responsibility seriously.

Our Commitment

We are committed to:

  • Protecting personal information
  • Processing information lawfully, fairly and transparently
  • Collecting only information that is necessary
  • Keeping information accurate and up to date
  • Storing information securely
  • Retaining information only for as long as necessary

Compliance

Our data handling practices are designed to comply with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

Information Security

We use appropriate organisational and technical measures to help protect customer information, including:

  • Secure systems and devices
  • Password-protected business accounts
  • Controlled access to customer information
  • Regular software updates
  • Secure cloud-based services where appropriate

Only authorised individuals are able to access customer information where required to perform their role.

Customer Information

Information we may hold includes:

  • Contact details
  • Company information
  • Site survey information
  • Installation details
  • Project documentation
  • Service history
  • Communications relating to enquiries or ongoing support

This information is only used for legitimate business purposes.

Third-Party Providers

To deliver our services efficiently, we may use carefully selected third-party providers including:

  • Website hosting providers
  • Email providers
  • CRM systems
  • Analytics providers
  • Cloud storage providers
  • Professional advisers

Where personal information is shared, we ensure appropriate safeguards are in place.

Data Retention

Information is retained only for as long as reasonably necessary to:

  • Deliver services
  • Provide ongoing support
  • Meet contractual obligations
  • Comply with legal and accounting requirements

When information is no longer required, it is securely deleted or anonymised.

Your Rights

You have the right to:

  • Request access to your information
  • Request corrections
  • Request deletion where appropriate
  • Object to certain processing
  • Restrict processing
  • Withdraw consent where applicable

We aim to respond to legitimate requests within one month.

Confidentiality

Because we work with business networks, security systems and commercial premises, confidentiality is fundamental to our service.

We treat customer information with care and only use it for the purposes for which it was provided.

We will never sell your personal information to third parties.

Contact

If you have any questions about how we protect your information or would like to exercise your data protection rights, please contact us using the details provided on our Contact page.

SmartWiFi Solutions

Reliable, secure, and high-performance WiFi, CCTV and structured cabling solutions designed to keep your home and business connected, productive and protected every day.

Services

  • Business WiFi
  • Commercial CCTV
  • Data cabling
  • Fibre Splicing
  • Home WiFi
  • Home CCTV

Contact

07542 533 392
info@smartwifisolutions.co.uk
St Marys House, Netherhampton, Salisbury SP2 8PU

© 2026 Smart WiFi Solutions (Smart Fibre Solutions Ltd). All rights reserved.

Privacy Policy GDPR / Data Policy